Gold Jewelry Return & Refund Policy

Gold Jewelry Return & Refund Policy Gold jewelry purchases are considered high‑value items and follow a stricter policy to protect both the customer and the boutique.

Please read carefully:

✔ Eligibility

  • All gold jewelry is FINAL SALE

  • No returns, exchanges, or cancellations once the order is placed

  • This includes: necklaces, chains, pendants, rings, bangles, bracelets, anklets, and earrings

✔ Exceptions

We only accept returns if:

  • The item arrives damaged,

  • The item is incorrect,

  • Or the item is not as described

These issues must be reported within 24 hours of delivery with:

  • Unboxing video

  • Clear photos

  • Proof of purchase

✔ Inspection

All claims undergo a strict inspection process to verify authenticity, condition, and tampering.

✔ Refund Method

If approved, refunds are issued as store credit only.

✔ Important Notes

  • Etin’s Closet is not responsible for damage caused by wear, improper handling, or exposure to chemicals.

  • We do not accept returns for size issues, change of mind, or personal preference.